Information
Home IT Service Management Software Home IT Service Management Software Book a Demo Toggle accordion item Toggle accordion item Toggle accordion item Toggle accordion item rt × Want to learn more about pricing? Get Pricing Now Home IT Service Management Software SysAid’s Mobile Solution Create, view, add notes, see history, even add attachments across all active incidents and requests – directly from your mobile device. SysAid Mobile is mobile-optimized (as opposed to a native mobile app) and fully responsive on all Android and iOS devices. For more information, read the online help. SysAid Mobile provides crucial help desk support, including: SysAid Mobile includes a barcode scanner that allows you to: Frequently Asked Questions What Can I Access From My Phone With SysAid Mobile? With SysAid Mobile, you can provide help desk IT support on the go, with no need for a laptop. You are able to view all incidents and requests assigned to you or your team, create or update tickets, contact users directly and even send a photo as an attachment from within the ticket. What Is Asset Tracking On SysAid Mobile? With SysAid Mobile, you are able to expand asset tracking with a barcode scanner. Once you have scanned the barcode (or entered the details manually), you are able to view details of the CI in a form view, update the owner, location, notes, and status, and even create a new CI if the code is not found. Is SysAid Mobile Available For All Mobile Devices? Yes! SysAid Mobile is available on all Android and iOS devices. You are able to access both the SysAid Cloud and SysAid On-Premises via your mobile phone. See above for more details on how to access them, and to view the mobile online help page. Start Crushing IT Deliver Exceptional IT Service. Effortlessly. Need Assistance? We respect your privacy. By continuing to use our site, you agree to our privacy policy. Want to learn more about pricing?